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Community Outreach Services

Mobile Crisis Intervention Team

The Mobile Crisis Intervention Team (MCIT) provides skilled and compassionate response to mental health emergencies in the community. The team reflects the strong partnership between the Toronto Police Service and the health sector, and our joint commitment to improve the health and safety of communities in the GTA.

The MCIT is a police-hospital partnership with six hospitals within the GTA. HRH works with Toronto Police Divisions 12, 13, 31 and 23.

The MCIT team provides secondary response to 9-1-1 calls involving individuals experiencing a mental health or emotional crisis requiring intervention to ensure safety.

When MCIT arrives on scene, they will:

  • Assess the situation.
  • Attempt to stabilize and defuse the crisis.
  • Provide supportive counselling as needed.
  • Connect the individual to appropriate follow-up services.
  • Refer the patient to the Emergency Department if necessary.

The goal of the program is to quickly de-escalate the situation and avoid unnecessary arrests and emergency room visits.

Additional information about MCIT is available at

Psychogeriatric Outreach Team

This team is composed of nurses with expertise in psychogeriatrics, along with a psychogeriatrician. Together, they provide assessment, treatment and short-term follow-up for residents over 65 years old in the following designated long-term care facilities:

  • Harold and Grace's Baker Center
  • Downsview
  • Norfinch Care Community
  • Weston Terrace
  • North Park Nursing Home
  • Villa Colombo
  • Village of Humber Heights
  • Hawthorne Care Place Centre

This team provides specialized service to the elderly population in their place of residence, however, patients may be transferred to the hospital when appropriate.

General inquiries 416 242-1000 ext. 43000

How to Access the Program

Referral by physician from one of the eight designated long-term care facilities listed above. Referrals can be faxed to our central intake at 416-242-1024 after which an appointment will be scheduled.

Patient Care Reinvented.