Accessibility & Interpreter Services
At Humber River Health, we believe in diversity, inclusion and accessibility. We will treat all people respect and dignity at all times.
We will meet the needs of people with disabilities by preventing and removing barriers to accessibility in compliance with AODA.
If you need help during your visit, tell a member of your health care team. They will connect you with the resources you need.
While at the hospital, you have access to private and confidential interpreter services at no charge. Our interpreter services are available for over 175 languages, includes ASL interpreters.
This service is available 24 hours a day, 7 days a week.
If you need an interpreter, please speak to your health care provider.
You can contact the hospital through the TTY line at 1-800-855-0511.
Humber River Health provides access to devices for people with hearing or sight disabilities.
- iPads to access interpreter services
- Pocket Talker amplifying devices
Text with 911
This service is available to those with hearing and speech impairments.
You must register to use this service.
- Integrated Accessibility Plan 2023-2028
- Accessibility Plan 2014-2021
- 2017 Accessibility Compliance Report
- 2019 Accessibility Compliance Report
- 2021 Accessibility Compliance Report
- AODA 2023 Annual Status Report
Emergency Procedure Plans and Public Safety Information
A copy of these plans in an accessible format is available on request.