Emergency

Humber River Health’s emergency department is open 24 hours a day, 7 days a week.

We are committed to providing patients and their families with excellent care.

Patients are treated based on the severity of their illness. This means someone may be admitted to a room that has arrived after you. We will try to keep you updated.

If you need non-emergency medical assistance, you have many options:

Humber River Health’s emergency department is open 24 hours a day, 7 days a week. We are committed to providing patients and their families with excellent care.

We are proud to offer our community additional emergency support services.

Emergency psychiatric unit

This unit supports and cares for those experiencing mental health or addiction issues.

GEM nurses

These specialized nurses support our population of seniors. They help organize resources for seniors who need extra care at home. This helps avoid unnecessary readmission to the emergency department.

NLOT nurses

This team works in our community to provide support and education to LTC homes. This helps prevent unnecessary emergency visits. It also helps provide stronger care to seniors in our community.

Code STEMI program

This program is a partnership with Sunnybrook and Toronto Paramedic Services. Patients experiencing heart attacks will receive rapid assessment. They can then be transported to Sunnybrook for specialized treatment, if needed.

Code Stroke Care program

This program is a partnership with Toronto Western Hospital. Patients experiencing a stroke will receive rapid assessment. They will then be transferred for specialized treatment, if needed.

Filter Doctors by:
Dr. Haider Alshahristani

Dr. Haider Alshahristani

Emergency

EnglishArabic


Dr. Michael Ayow

Dr. Michael Ayow

Emergency

English


Dr. Dennis Bay

Dr. Dennis Bay

Emergency

English


Dr. Maxim Ben-Yakov

Dr. Maxim Ben-Yakov

Emergency

English


Dr. Larbi Benhabib

Dr. Larbi Benhabib

Emergency

English


Dr. Vincent Brienza

Dr. Vincent Brienza

Emergency


Dr. Timothy Cerskus

Dr. Timothy Cerskus

Emergency

EnglishLithuanian


Dr. Aneesh Chhabra

Dr. Aneesh Chhabra

Emergency

EnglishFrenchHindi


Dr. Elsa Clouatre

Dr. Elsa Clouatre

Emergency

EnglishFrench


Dr. Parham Davoudpour

Dr. Parham Davoudpour

Emergency

EnglishFarsi


Dr. Daria Denissova

Dr. Daria Denissova

Emergency

EnglishFrenchRussian


Dr. Daria Desinnova

Dr. Daria Desinnova

Emergency


Dr. Bernard Dew

Dr. Bernard Dew

Emergency

English


Dr. Jay Dong

Dr. Jay Dong

Emergency

EnglishMandarin


Dr. Marko Erak

Dr. Marko Erak

Emergency

BosnianCroatianEnglishSerbian


Dr. Paul Gibbons-Gomez

Dr. Paul Gibbons-Gomez

Emergency

EnglishFrenchSpanish


Dr. Val Ginzburg

Dr. Val Ginzburg

Emergency

EnglishHebrewRussian


Reuben Goldberg

Reuben Goldberg

Emergency


Dr. Jonah Gould

Dr. Jonah Gould

Emergency

English


Dr. Sweta Gowda

Dr. Sweta Gowda

Emergency

English


Dr. Rowan Michael Henry

Dr. Rowan Michael Henry

Emergency

English


Dr. Paul Jacobson

Dr. Paul Jacobson

Emergency

English


Dr. Meera Jayarajan

Dr. Meera Jayarajan

Emergency

EnglishFrench


Dr. Mazen Jazi

Dr. Mazen Jazi

Emergency

EnglishFrench


Dr. Virat Joshi

Dr. Virat Joshi

Emergency

English


Dr. Danish Khan

Dr. Danish Khan

Emergency

EnglishFrenchUrdu


Dr. Wendy Lai

Dr. Wendy Lai

Emergency

EnglishFrench


Dr. Godwin Lai

Dr. Godwin Lai

Emergency

English


Olivier Lavigueur

Olivier Lavigueur

Emergency


Julia LePage

Julia LePage

Emergency


Dr. Calvin Lian

Dr. Calvin Lian

Emergency

EnglishMandarinSpanish


Dr. Andrea Lo

Dr. Andrea Lo

Emergency

CantoneseEnglish


Dr. Robert Mansfield

Dr. Robert Mansfield

Emergency

English


Dr. Sameer Masood

Dr. Sameer Masood

Emergency

English


Dr. Ahmed Mian

Dr. Ahmed Mian

Emergency

EnglishPunjabiUrdu


Dr. Eli Miller

Dr. Eli Miller

Emergency

English


Dr. Marian Neelamkavil

Dr. Marian Neelamkavil

Emergency

English


Dr. Vineet Nikore

Dr. Vineet Nikore

Emergency

English


Dr. Nimjee Tasleem

Dr. Nimjee Tasleem

Emergency

English


Dr. Aida Owlia

Dr. Aida Owlia

Emergency

English


Dr. Kashif Pirzada

Dr. Kashif Pirzada

Emergency

English


Dr. David Provan

Dr. David Provan

Emergency

English


Dr. Angelica Puopolo

Dr. Angelica Puopolo

English


Chief/Medical Director, Emergency Medicine
Dr. Leon Rivlin

Dr. Leon Rivlin

Emergency

English


Dr. Gregory Saito

Dr. Gregory Saito

Emergency

English


Dr. Rachel Sheps

Dr. Rachel Sheps

Emergency

English


Dr. Parul Singh

Dr. Parul Singh

Emergency

EnglishFrenchHindi


Dr. Dov David Soberman

Dr. Dov David Soberman

Emergency

English


Dr. Courtney Spelliscy

Dr. Courtney Spelliscy

Emergency

English


Jonathan (Warren) Stevenson

Jonathan (Warren) Stevenson

Emergency

English


Dr. Daniel Vilensky

Dr. Daniel Vilensky

Emergency

English


Dr. Tony Wang

Dr. Tony Wang

Emergency

English


Dr. Carly Willemesma

Dr. Carly Willemesma

Emergency

English


Dr. Ran Yan

Dr. Ran Yan

Emergency

EnglishMandarin


Dr. Catherine Yang

Dr. Catherine Yang

English


Dr. Gil Yehudaiff

Dr. Gil Yehudaiff

Emergency

EnglishFrench


Dr. Jason Zitsow

Dr. Jason Zitsow

Emergency

English


Prescription and non-prescription medicine. If you cannot bring the original bottle, bring a complete list. Don’t forget to include any vitamins or herbal remedies.

A supply of your medications in case you have a long wait or we admit you to the hospital.

Any other important information about allergies or other medical conditions you may have.

Your Ontario Health (OHIP) card. If you live outside of Ontario, please bring your medical insurance information.

Your extended or private health insurance in case we admit you to the hospital.

Your doctor may prescribe equipment for you, such as crutches. OHIP does not cover these costs and you will need to pay or we can bill you. However, most personal insurance policies will reimburse you. Ambulance charges are also not covered by OHIP.

You will also need to bring money for parking. We also accept credit cards.

Visit this page for more information about paying your bill.

Visit this page for information about parking at Humber River Health.

At Triage

When you first arrive at the emergency department, you will undergo a brief assessment by a Registered Nurse. This process is called triage. It determines which patients need to be seen first. The sickest patients are treated first. If your condition is very serious, you will be seen by a doctor right away.

After triage, you will be sent to a patient care zone. These zones have specialized care teams to help speed up the assessment, diagnosis and treatment process for everyone.

At Registration

After triage, we will register you. You will provide your health card and confirm your personal information. We need this information to start your medical record.

How long do I have to wait?

We know waiting can be frustrating. Your wait depends on how sick you are and how many other people are being treated. If we are treating many critically ill or injured patients, you may have to wait longer. Wait times vary and we ask for your patience and understanding. We will do our best to see you as quickly as possible.

The amount of time you spend in the ED will depend on:

  • the number of tests you may need (e.g., blood work or x-rays).
  • whether your emergency doctor has requested a consultation with another specialist.
  • whether you are being admitted to the hospital and need to wait for an available bed.
  • If your condition changes after the triage process, please call for the nurse immediately.

We try to minimize your wait and keep you informed.

What can I expect in the treatment area?

There are different treatment areas for different conditions. We will send you to an area where a nurse will give you care specific to your condition.

The nurse:

  • Will ask you questions that are more detailed about your illness or injury.
  • Will complete an assessment of your condition.
  • May start some tests or treatments.
  • May ask you to change into a hospital gown, if needed.
  • Provide you with discharge instructions.

The doctor:

  • Will examine you.
  • May order tests such as X-rays, ultrasounds and blood tests.
  • Will review the test results and discuss a treatment plan with you.
  • May refer you for follow up with your doctor or a clinic.

A nurse or doctor will advise when you can go home. The doctor may refer you to another medical team for further assessment. If we ask you to stay, we will care for you in the Emergency Department until an inpatient bed is available.

If we discharge you, the doctor or nurse will give you instructions to care for yourself at home. Make sure you understand your diagnosis and the discharge instructions. Don’t hesitate to ask for more information. Our staff can provide written instructions if you need them.

You must arrange your own transportation home. If you are a senior, we can call a service to help you get home. An ambulance service is also available for a fee. Please see your nurse for more information.

We may ask you to complete a short, confidential survey about your experience in the Emergency Department. The information helps us understand how well we are doing and what we can do better to continue to provide excellent care.

Find a patient education handout with instructions on to care for yourself at home.

Helping York University Students return to campus from Humber River Health
From Surviving to Thriving

Some treatment areas have limited space so we ask that only one visitor stay in the treatment room with you. Children may have both parents at their bedside.

If there is a sign on your family member’s door, please follow the posted instructions. We place signs in cases where we need extra safety measures against infection.

While you are in the treatment area, please respect the privacy of other patients.

Please check with the nurse before taking medicines on your own, or eating or drinking anything. These may affect the tests or care we provide.

Good hand hygiene is the most important way to control the spread of germs. You can expect staff to wash their hands before contact and after contact with you.

You can help reduce the spread of germs by washing your hands:

  • When you enter or exit the hospital
  • Before and after contact with a patient
  • Before and after eating and drinking
  • After using the washroom
  • After covering a cough or a sneeze

Please do not bring a lot of money or any valuables to hospital. The hospital is not responsible for any lost or stolen items.

We want you, your family and our staff to be safe while in the Emergency Department. We will not tolerate any types of abuse, including improper language and behaviour. We will ask anyone who is violent or abusive to leave.