Humber River Hospital is dedicated to delivering the highest possible quality of care to our patients safely and effectively. One way we do that is by tracking the rate of staff and physician compliance with accepted hand hygiene protocols. The use of proper hand hygiene is recognized as a primary tool in the effort to stop the spread of infections in hospitals and in the community.

At Humber River Hospital, we have a comprehensive hand hygiene program in place to support awareness and drive performance improvement. Keeping you informed on how we are doing in this area is part of our commitment to a being a patient and family centred hospital. By remaining vigilant, we are determined to ensure that our performance is at the highest possible level.

Hand Hygiene Rates – Wilson Site
% Compliance % Compliance 2017 % Compliance for 2018
Before initial patient/patient environment contact 92% 94%
After initial patient/patient environment contact 95% 98%

HSMR: What is it and how is Humber River Hospital doing?

HSMR is one of a series of measurement tools used by Humber River Hospital in our efforts to continuously analyze performance and identify areas where improvement opportunities may be found. The Canadian Institute for Health Information (CIHI) has released its HSMR data for 2015/16. For 2015/16, Humber River Hospital’s score was 87. This is below the national benchmark of 100, indicating better than expected performance.

CIHI points out that hospital care depends on many factors, not all of which are reflected by HSMR. Many indicators must be examined in order to get a sense of how hospitals are performing – where they excel and where improvements could be made. A higher than average HSMR result does not necessarily mean that a hospital is “unsafe”; a lower than average HSMR does not necessarily mean a hospital is “safe.” HSMR results have to be viewed in the context of other performance indicators.

HSMR excludes patients whose hospitalization was for the purpose of palliative care or patients who received palliative care for the largest portion of their hospital stay, and includes patients who were admitted as acute care cases and received some palliative care. We know this has an impact on HRH’s HSMR.

You can get more information on HSMR and read the latest report at:

Canadian Institute for Health Information

Ministry of Health and Long-Term Care

Humber River Hospital is dedicated to delivering the highest possible quality of care to our patients safely and effectively. One way we do this is by tracking the infection rates present in our hospital. By remaining vigilant, we are determined to keep hospital-acquired infections as low as possible.

Keeping you informed on how we are doing in this area is part of our commitment to a being a patient and family-centered hospital.








Humber River Hospital has been an active member of the Greening Health Care group since 2005. Utility data is collected and collated for our hospital and 22 other hospital facilities. We analyze this information to compare our hospital’s operations with our peers, looking for opportunities to further reduce our energy consumptions. The results are made public – the most recent data is from the year 2014. You may see our results as reported under the Green Energy Act, as well as Humber’s annual report from Greening Health Care, by clicking on the links below: