Due to COVID-19, and under guidance from the Chief Medical Officer, visitor restrictions are in place during this time.

VISITOR RESTRICTIONS:

Effective Friday, March 20, 2020 at 7pm:  Due to COVID-19, we are no longer permitting visitors at all three Humber River Hospital sites, including our Reactivation Care Centres – Finch and Church sites, per the guidelines of Ontario’s Chief Medical Officer. There will be limited exceptions including patients who are at end-of-life, critically ill, paediatric patients, patients receiving surgery, or women in the birthing suites.

We will actively screen all visitors who are the exception and they will be required to sign-in once they arrive on the unit.

Visitors who feel unwell (fever, cough, shortness of breath, sore throat): please do not visit at this time.

Learn more here.

There are four ATMs at the Wilson site.

Level 0

Near the Central Elevators
RBC Meeting Place

Level 1

By Tim Hortons
Off of Main Street

The food court is on level 0, you can find:

• Tim Hortons – open 24 hours a day
• Paramount Fine Foods
• Pizzaville
• Thai Express
• Cultures

You can also find the following on level 1:

• Tim Hortons
• We Brew Cafe

Vending machines are in our ICU on level 6.

These stores are on level 0:

• Enhanced Hearing
• Volunteer Vendor Program
• RBC Meeting Place

Level 1 has the following:

• Rexall Pharmacy
• Volunteer Gift Shop

You can inquire about lost and found items with Security by calling 416-242-1000 x51200.

Patient Representatives are the link between patients, families and hospital staff. They can assist you with the following:

• Directing you to those responsible for your care or the care of the person you are visiting.
• Ensure patient and family needs are heard and taken into consideration
• Explain hospital regulations and procedures
• Provide patients and families with feedback

This service is a great way to help us improve what is important to our patients and their families.
You can contact Patient Representatives at 416-242-1000 x82256.

Telephones are a part of the Integrated Bedside Terminal in all patient rooms.
Pay phones are:

• By the north and south information desks on level 1
• In the west ICU visitor room on level 6

Patients will need to share the extension listed on the Integrated Bedside Terminal. It is not possible to make long distance calls from the Integrated Bedside Terminals.

We are one of two hospitals in Toronto to offer equipment for the hearing impaired and deafened. This includes, bedside phones with flashers and portable pocket-talkers for patients who cannot use hearing aids. Our Switchboard can also receive TTY calls.

Public and accessible washrooms are available on each floor of our hospital.