Please note – children 12 and under must be accompanied by a parent or guardian.
*Family arriving between 10:00 p.m. and 6:00 a.m. must enter through the South entrance and sign in with security.
There are four ATMs at the Wilson site.
Near the Central Elevators
RBC Meeting Place
By Tim Hortons
Off of Main Street
The food court is on level 0, you can find:
Tim Hortons – open 24 hours a day
Paramount Fine Foods
You can also find the following on level 1:
We Brew Cafe
Vending machines are in our ICU on level 6.
These stores are on level 0:
Volunteer Vendor Program
RBC Meeting Place
Level 1 has the following:
Volunteer Gift Shop
Lost & Found
You can inquire about lost and found items with Security by calling 416-242-1000 x51200.
Patient Representatives are the link between patients, families and hospital staff. They can assist you with the following:
Directing you to those responsible for your care or the care of the person you are visiting.
Ensure patient and family needs are heard and taken into consideration
Explain hospital regulations and procedures
Provide patients and families with feedback
This service is a great way to help us improve what is important to our patients and their families.
You can contact Patient Representatives at 416-242-1000 x82256.
Telephones are a part of the Integrated Bedside Terminal in all patient rooms.
Pay phones are:
By the north and south information desks on level 1
In the west ICU visitor room on level 6
Patients will need to share the extension listed on the Integrated Bedside Terminal. It is not possible to make long distance calls from the Integrated Bedside Terminals.
We are one of two hospitals in Toronto to offer equipment for the hearing impaired and deafened. This includes, bedside phones with flashers and portable pocket-talkers for patients who cannot use hearing aids. Our Switchboard can also receive TTY calls.
Public and accessible washrooms are available on each floor of our hospital.