Accreditation with Exemplary Standing

By Humber River Health

Accreditation Canada, the independent, not-for-profit organization that sets standards for quality and safety in health care, immediately awarded Humber River Hospital with its highest rating of Accreditation with Exemplary Standing for achieving 100% of Required Organizational Practices and 99.9% of 2,800 standards.

Surveyors from Accreditation Canada evaluated the hospital over five days in October which included, a review of documents, walkabouts to several areas of the hospital to observe Humber’s care and discuss services with staff, physicians, patients, and families.   In the final report, Accreditation Canada concluded, “Humber River Hospital has gone beyond the requirements of the Qmentum accreditation program and demonstrates excellence in quality improvement.”

“As a High Reliability hospital, we are constantly working to improve the safety and quality of care we provide to patients and families.  It is gratifying to have Accreditation Canada confirm our success”, says Barb Collins, President and CEO, Humber River Hospital.

Other notable comments from the Accreditation Canada survey team included,

“Visionary leadership and a commitment to becoming a high reliability organization will continue to position the hospital as a leader and model for many other organizations.”

“The hospital has worked hard to develop and adopt evidence–based practise to enhance quality and safety.  In many areas such as infection control, medication safety, and falls prevention, the results are impressive and have been sustained over extended periods of time.”

“HRH has leveraged its technological platform and incorporates technology into everyday business processes. Staff appear to have embraced technology and value how it enables them to provide excellent care and services.”

About Humber River Hospital Humber River Hospital (HRH) is North America’s first digital hospital and the first hospital to implement a Command Centre with a focus on patient flow and patient safety. As one of Canada’s largest acute care hospitals, HRH also operates one of the country’s busiest emergency departments. Committed to compassionate, professional and respectful care Humber River Hospital serves a vibrant and culturally diverse community of more than 850,000 residents in the northwest Greater Toronto Area. HRH operates 722 acute inpatient beds with 3,400 staff, approximately 700 physicians, and over 1000 volunteers. The hospital has formal affiliations with medical schools at University of Toronto and Queen’s University. To learn more about Humber River Hospital, visit

Joe Gorman, Director of Public & Corporate Communications
Humber River Hospital
t: 416-242-1000, ext. 82122