Some treatment areas have limited space so we ask that only one visitor stay in the treatment room with you. Children may have both parents at their bedside.
If there is a sign on your family member’s door, please follow the posted instructions. We place signs in cases where we need extra safety measures against infection.
While you are in the treatment area, please respect the privacy of other patients.
Please check with the nurse before taking medicines on your own, or eating or drinking anything. These may affect the tests or care we provide.
Good hand hygiene is the most important way to control the spread of germs. You can expect staff to wash their hands before contact and after contact with you.
You can help reduce the spread of germs by washing your hands:
- When you enter or exit the hospital
- Before and after contact with a patient
- Before and after eating and drinking
- After using the washroom
- After covering a cough or a sneeze
Please do not bring a lot of money or any valuables to hospital. The hospital is not responsible for any lost or stolen items.
We want you, your family and our staff to be safe while in the Emergency Department. We will not tolerate any types of abuse, including improper language and behaviour. We will ask anyone who is violent or abusive to leave.